Workforce Management for the Public Sector
Empowering your organisation

BE READY FOR CHANGE
When you’re responsible for workforce scheduling in the public sector, you want to deliver efficient, high-quality service. But tools and processes can conspire against you, causing errors and inefficiencies that undermine public trust and confidence.
Cygnum can help. It’s a modern, digital solution for resource scheduling and workforce management that helps organisations to work smarter, improve service, reduce risk, and be ready for change.
Trusted by organisations including Ofsted, the Care Quality Commission and the Civil Aviation Authority, Cygnum is a secure, user-friendly tool that you can configure to your requirements, and easily reconfigure as your working practices evolve.
Cygnum is developed, delivered and supported by CACI, a leading UK technology consultancy with deep public-sector domain expertise and a commitment to delivering solutions that transform public service delivery.
CREATED WITH YOU IN MIND
A single dedicated software tool for workforce scheduling and case management
Scalability to manage from tens up to thousands of resources, sites and inspections
An intuitive, user-friendly interface for schedulers, inspectors and external resources
A single source of trusted data for reporting, analysis and future resource planning with a community of users to share advice and experience
A highly configurable system that can be easily adapted to reflect changing working practices
EMPOWERING YOU TO

Work Smarter and Faster
Match demand to skills, preferences, availability and geography
Schedule efficiently and optimally with user defined business rules and AI
Combine resource scheduling with process and case management

Deliver Exceptional Service
Communicate schedules and updates in real timeKeep your workforce updated regardless of location
Capture key information at point of activity

Reduce Operational Risk
Ensure right skills on the right activityDefine and implement standard process
Record time and expense to support financial management

Be Ready for the Future
Scale your work or resource up or down with no technical challengesRe-configure the software yourself to reflect change
Analyse current and historic data to model and predict the future
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